Digital services / Google Business Profile management
Google Business Profile management
Your Google Business Profile is often the first thing a local customer sees, before your website. PetBizAI keeps it accurate, active and useful every month.
Why does your Google Business Profile matter?
For local searches, Google often shows business profiles before website links. The profile shows your hours, location, photos, reviews and services. If it is out of date or inactive, those customers can end up with a competitor.
- Accurate details customers can rely on
- Regular posts and photos that show the business is active
- Thoughtful replies to reviews
- Clear service listings that help Google understand what you do
What's included in monthly management?
- Initial profile review
- A full audit with recommendations on what to fix first.
- Business information and hours
- Opening hours, contact details, categories and holiday hours kept accurate.
- Google Business Profile posts
- Regular updates on services, offers, events and news.
- Photo and service updates
- Fresh photos and current service listings.
- Review monitoring and responses
- We watch for new reviews and help you reply promptly and professionally.
- Local visibility recommendations
- Practical suggestions for appearing in more relevant local searches.
- Monthly reporting
- A simple summary of the work done and how people found and used your profile.
How does monthly management work?
Review your profile
We check the current profile and agree priorities.
Fix the foundations
Business details, categories, services and photos are corrected first.
Manage it each month
We publish posts, add updates and help with reviews. There are no new systems for you to learn.
Report and improve
You get a monthly summary and we adjust priorities together.

Who does the work?
Kirsty Skeates is the founder of PetBizAI. She has 10 years in the pet industry, including five years running Fit4DogsUK, a canine hydrotherapy and rehabilitation clinic in Beverley, East Yorkshire. She builds websites and AI tools for independent businesses and speaks at Pet Industry Federation events on AI adoption. Having run her own clinic, she knows how much local customers rely on accurate, active listings.
You work directly with Kirsty, not an account manager. More about Kirsty
Related services
- Website design and developmentA website that answers customer questions, builds trust and makes it easy to enquire, book or buy.
- SEO and AEO servicesSearch engine and answer engine optimisation, so Google and AI tools understand what you offer and who you serve.
- Community managementSetup, launch and ongoing management of a Facebook Group or Skool community for your customers.
Google Business Profile management FAQs
What is Google Business Profile management?
It is the ongoing upkeep of your free Google listing: details, hours, posts, photos, services, review monitoring and reporting.
Do I need to give you access to my profile?
Yes. PetBizAI is added as a manager. You stay the owner and can remove access at any time.
Can you guarantee higher Google rankings or more customers?
No. Nobody can honestly guarantee rankings or customer numbers. The work focuses on an accurate, complete and active profile.
Do you reply to reviews for me?
We monitor new reviews and support you in responding promptly and professionally.
How much does monthly management cost?
It depends on the support you need. Get in touch and we will recommend a level that fits.
Can this be combined with website work?
Yes. Customers often move between your profile and your website, so it works well alongside website development and SEO and AEO services.
Ready for a profile that works harder for you?
Tell us about your business and we will suggest where to start.